Whether it’s face-to-face verbal communication in the office, or non-verbal communication like a quick email to a customer, getting the right message to the right person can be vital. Highfield e-learning’s Short Course in Communication is ideal for all levels of employee within a business and as part of the induction process for new employees.

  • The Highfield e-learning Short Course in Communication is designed to help your organisation understand the importance of good communication.

    Learners on the course will learn what communication is, the different types of communication and the importance of context in communication. It will equip learners with the tools to identify barriers to communication and how to overcome them. Finally, learners will understand the importance of effective communication in the workplace and the potential consequences of ineffective communication.

    • The communication cycle
    • Communication in different contexts
    • Types of communication
    • Barriers to communication
    • Inclusive communication
    • Overcoming barriers to communication
    • Effective communication in the workplace
    • Consequences of ineffective communication
  • This e-learning course is a Highfield Qualifications accredited programme. More information is available here.

    Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.

Get started for just £15.95 on this Communication online course

This award-winning online course is instantly available anywhere. Simply fill in your details, add to cart, and checkout.

Once your purchase is completed, you will receive email confirmation and information on how to access your course material directly from Highfield Qualifications.

If you need support, please check out the FAQ section on Highfield Qualification’s website here.

Price:

£15.95

Learner details

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