Nobody likes conflict, but from time to time it happens. Equip your staff with the skills and confidence to effectively manage conflict situations. The course can be completed online in just 30 minutes.View Course
Child protection and safeguarding is everyone’s responsibility. This online course outlines roles, responsibilities and rights when it comes to safeguarding children.View Course
Are you self-aware? Do you have a plan for your personal and professional development? Self-awareness is understanding who we are, our strengths and weaknesses, our drives and personalities, our habits and values.View Course
Do you know the difference between positive and negative stress? Understand what stress is, the common stressors and causes, and the various strategies to manage work-related stress through this 30-minute online course.View Course
Teamwork makes the dream work! Working as a team, building relationships and effective communication are vital skills. This 30-minute, online Short Course is designed to equip your staff with the skills to ensure effective teamwork.View Course
Lone working is a term that applies to anybody who is working alone, with no supervision, for any length of time. This can range from roles such as a gas engineer visiting a domestic property to a warehouse operative retrieving goods from racking.
If an employee is working in a separate location from their colleagues, then this is defined as lone working. Full of engaging content and activities, this course is the ideal introduction to the subject.View Course
Whether it’s face-to-face verbal communication in the office, or non-verbal communication like a quick email to a customer, getting the right message to the right person can be vital. Highfield e-learning’s Short Course in Communication is ideal for all levels of employee within a business and as part of the induction process for new employees.View Course
From postural issues to eye strain, repetitive strain injury to headaches – if you’re using display screen equipment (DSE) regularly you may suffer from one or more of these conditions. The good news is that there are steps you can take to make working with DSE as comfortable as possible. This course outlines the steps you should takeView Course
What is meant by equality and diversity? Find the answer to that, and more, in just 30 minutes with this Short Course that can be completed online.View Course
The General Data Protection Regulation (GDPR) came into effect on 25 May 2018. It strengthens existing legislation on how businesses store and process data. Ensuring that your organisation is up to speed with the GDPR is essential, not only to protect your clients’ data, but also to protect your business from fines, penalties and reputational damage.View Course
An increasing number of companies are experiencing fraud, or finding they need to invest more to prevent it. Ensuring your organisation understands the different types of fraud and how to prevent it is vital, and will help you protect your business and employees from the serious consequences fraud can result in.View Course
The Bribery Act 2010 is the strongest anti-bribery legislation ever introduced in the UK.
Understanding the act – and the consequences of not implementing it fully and properly – is essential to protect you, your business and your employees.View Course